Along with the in-depth exploration in Nepal, there have more than 100 Shantui machines in the area, including bulldozer, grader, loader, excavator, road roller and concrete. Meanwhile, the customers have increasing demands on after-market service.
To enhance agent’s service skills in order to improve after-market service and customers’ satisfaction, the South Business Division and local agents have worked together to invite service engineer MR. Fareed to provide a 10-day intensive training to service team and key customers, which has greatly ensured after-market service of Shantui in Nepal.